ClearReach Terms of Service

Welcome to ClearReach. These Terms of Service ("Terms") govern your access to and use of the services, website, software, communications, and related offerings provided by ClearReach ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use our services.

Agreement to Terms

By accessing our website at clearreachagency.com, engaging with our services, or communicating with us through any available channels, you agree to these Terms of Service and our Privacy Policy.

These Terms apply to all users, clients, customers, and visitors who access or use our services.

Description of Services

ClearReach provides software-as-a-service (SaaS) solutions for local businesses, including customer relationship management, automation tools, appointment scheduling, marketing funnels, communication workflows, and lead management systems.

Our platform may utilize third-party software, including GoHighLevel, to facilitate services such as:

- CRM and customer data management

- Automated email campaigns

- SMS messaging

- Phone calls and voicemail drops

- Appointment scheduling

- Sales funnels and lead capture

- Client onboarding systems

By using our services, you acknowledge that some communications and data processing may be conducted through these integrated systems.

User Responsibilities

You agree to provide accurate, complete, and current information when using our services.

You are responsible for:

- Maintaining the confidentiality of your account credentials

- Ensuring lawful use of our services

- Obtaining proper consent before collecting or transmitting customer data

- Complying with all applicable laws and regulations related to marketing and communications

You must not use our services for unlawful, fraudulent, abusive, or misleading activities.

Acceptable Use

Users may not:

- Send unsolicited communications in violation of applicable laws

- Use the platform to transmit harmful, deceptive, or malicious content

- Attempt unauthorized access to systems or data

- Interfere with platform functionality

- Misrepresent affiliation with ClearReach

SMS communications must only be sent to individuals who have explicitly opted in to receive such messages.

Payments & Billing

Where applicable, clients agree to pay all fees associated with subscribed services in accordance with agreed billing schedules.

Failure to pay invoices on time may result in suspension or termination of services.

All fees are non-refundable unless otherwise stated in writing.

Intellectual Property

All content, branding, software configurations, workflows, materials, and intellectual property provided by ClearReach remain the exclusive property of the Company unless otherwise agreed.

Users may not copy, reproduce, distribute, or exploit any proprietary materials without written permission.

SMS Messaging Terms

By opting in to receive SMS communications from ClearReach, you consent to receive text messages related to our services.

Types of Messages

Users who opt in may receive appointment reminders, new offers, and onboarding alerts related to ClearReach’s SaaS solutions for local businesses.

Opt-Out Instructions

You can cancel the SMS service at any time. Just text "STOP" to +1 302-496-6166. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Help Instructions

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates Disclosure

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency Disclosure

You will receive appointment-based messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy Reference

If you have any questions regarding privacy, please read our privacy policy: https://clearreachagency.com/privacy-policy-336713

Communications Consent

By providing your contact information, you consent to receive communications from ClearReach via email, phone calls, voicemail, and SMS where applicable.

Consent for SMS messaging is collected separately and is not a condition of purchase.

Users may revoke communication consent at any time using available opt-out methods.

Disclaimers

Our services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted availability, error-free performance, or specific business outcomes resulting from use of our services.

Third-party integrations, including GoHighLevel and telecommunications providers, may impact service performance beyond our control.

Limitation of Liability

To the fullest extent permitted by law, ClearReach shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of our services.

Our total liability shall not exceed the amount paid by the client for services in the preceding three months.

Indemnification

You agree to indemnify and hold harmless ClearReach, its affiliates, employees, and contractors from any claims, liabilities, damages, losses, and expenses arising from your misuse of our services or violation of these Terms.

Termination

We reserve the right to suspend or terminate access to services at our discretion for violations of these Terms or unlawful conduct.

Clients may terminate services according to agreed contract terms.

Termination does not relieve outstanding payment obligations.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Brazil, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved in the appropriate courts located in Santa Catarina.

Changes to Terms

We may update these Terms from time to time.

Changes become effective upon posting to our website. Continued use of services after updates constitutes acceptance of revised Terms.

Eligibility

To use our services, you must be at least eighteen (18) years of age and legally capable of entering into binding agreements.

By accessing or using ClearReach’s services, you represent and warrant that you meet these eligibility requirements.

If you are using our services on behalf of a business or organization, you confirm that you have the authority to bind that entity to these Terms.

Contact Information

ClearReach
Website: clearreachagency.com
Email: [email protected]
Phone: +1 302-496-6166

Business Address:
Rua Dona Francisca 1883, Saguaçu
Joinville 89221-007
Brazil

Last Updated: April 25, 2026